The Testersuite team strongly believes in the power of simplicity. Whether it is using a test tool or booking a trip online, simplicity makes our lives more enjoyable. And actually, we can say that the craving for simplicity is generic.
We are plunging into social media in order to communicate with the entire world with the greatest simplicity. At the same time, we look back at the past with a nostalgic feeling that everything used to be so convenient - read simple. Whether it concerns the future, the present or the past, man seems to be programmed to embrace simplicity.
Johan Cruijff once said: "Football is a simple game but playing simple football is very difficult". And he hit the nail on the head with this. Because no matter how much we like to keep things simple, mankind always manages to make things unnecessarily complicated.
For example, I know someone who bought a microwave against his better judgement because you can do all sorts of things with it. Whereas the question should have been what am I going to do with it? The answer to this question would have been heating and defrosting. You understand that 95% of the functions of this microwave oven were never used.
Another example that many of us have experienced is the purchase of an expensive application or ERP system. After the software went into production, most of the end users soon returned to their familiar Excel. Or they went in search of shadow IT. Leaving the application managers behind in their self-created complex bubble.
So there are plenty of reasons why things should be kept simple. This does not mean that there is no need to think things through. Of course, an IT department should know very well how the IT processes run.
Do you opt for the Waterfall method or for Scrum/Agile, for DevOps, or do you work according to the Kanban principle. The same applies to your test process. How do you set it up and what tooling do you use? More and more organisations realise that you cannot make the transition from a barely organised test process to automated testing.
You will first have to set up a thorough testing process. Regardless of whether you want to do this just to switch to automated testing. In the end, a good test process is not about convenience for the IT department but about reliable software and user acceptance. And the latter is open to multiple interpretations:
At Testersuite , we believe a good test tool is indispensable if you want to achieve the above. And even more important, a test tool that is smart (for example by linking to TOPdesk, JIRA and various tools for test automation), well thought-out and powerful, but above all easy to use.
For both the test manager and test coordinator and for the end users who are involved in the testing process. Especially the latter group plays a crucial role in getting new software, updates, releases, etc. accepted. Would you like to know how we do it and why our customers recently rewarded us with a NPS score of 39.8? In the video below, we explain it in 2 minutes:
