Testersuite has had a standard link with TOPdesk's Change Management module for over 8 years. This link enables TOPdesk to retrieve changes from Testersuite and test them there.
However, this link is based on TOPdesk's outdated XML integration module. We have recently stopped offering this link as TOPdesk is phasing out the XML Integration Module and replacing it with the TOPdesk API.
As of May 2022, the standard link in Testersuite with the TOPdesk module Change Management has become available, based on the TOPdesk API. This new standard interface is easier to configure and more stable than the old interface. The conceptual operation of the interface is shown in the images below.
Are you Testersuite user and would you like to know more about the link or do you need support with the configuration of the Testersuite - TOPdesk link? Send an email to Testersuite support.
You are not a Testersuite user yet and you want to know more? Then please contact us.