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TOPdesk changes structured testing in Testersuite

February 5, 2015

Testersuite is a Cloud test management application for testing in projects and management. Powerful modules support the entire testing process. TOPdesk and Testersuite have developed a link that enables TOPdesk to structurally test changes in Testersuite.

Testersuite TOPdesk integration
Testersuite TOPdesk integration


The TOPdesk - Testersuite link has many benefits, including:

  • Less risk in taking IT changes into production through better testing;
  • Saving time and reducing regression problems by reusing test cases;
  • During audits of the change process, it is easy to show which test cases were performed, by whom, when and what the results were.

Structured testing in Testersuite

Testersuite includes modules for managing products & requirements, designing & executing tests, recording & managing test findings (defects), and reporting on test coverage and progress.

To test a TOPdesk change, a test cycle is started in Testersuite. The scope of the test cycle is defined in the form of test products. Test products are the (sub)systems and/or (sub)processes to which the TOPdesk change relates. It is also possible to describe the (functional) operation of the test products in the form of separate requirements.

Test cases are designed for testing the change. The aim is to re-use as many test cases as possible that have been prepared in the past. When the test cases are ready, they are assigned to testers and executed.

If there are any defects defects during the tests, they can be registered immediately. By means of an automatic workflow between (business) testers and (external) developers, the resolution and (re)testing of the defects is properly managed.

With Testersuite , the coordinator of a test cycle can take control from one central location. A number of reports can be used to monitor the progress of the test cycle and test coverage across test products and requirements.

Reuse of test cases

Whenever a change is implemented in an application, in addition to testing the change itself, a check is made to determine whether unchanged, related parts of the application still work properly. This so-called regression testing lends itself perfectly to re-using test cases that were drawn up in the past. Yet, in practice, this happens too little and the wheel is always reinvented. A pity, because test knowledge is not secured within the organisation and a lot of time and money is unnecessarily wasted on devising and working out test cases.

Testersuite contains a module that easily supports the storage and reuse of test cases. In this so-called Masterlist module, a test set is built up for future use. This is done by writing the test cases to the Masterlist after completing a test cycle . When a TOPdesk change is tested in Testersuite , it is possible to transfer test cases from the Masterlist to the new test cycle.

Quick start

To use the TOPdesk - Testersuite link, you obviously need both applications. Testersuite is a cloud solution that can be implemented within one day. This includes customization based on your test process and including user instructions. The TOPdesk Testersuite link can also be set up within one day.

Would you like to know what the TOPdesk - Testersuite link can do for your organization? Get in touch with us!

Do you also want to test better and smarter?

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