Testing applications in government.
The government is conducting more and more business online. Citizens and organizations therefore expect a digital government that is secure and reliable. Good testing is therefore important for government agencies. But how do you organize a good testing process?
Can the government test better and smarter?
Do you work within the government and find your organization's test maturity still very low? Or is testing already handled quite professionally? At whatever level your organization's test maturity is, there is always room for smarter and better testing. Testersuite helps you do this regardless of how professionally your organization tests. The great thing is that you can always get started quickly with Testersuite. Every day we help ministries, provinces, municipalities and other government agencies improve the testing process based on the best practices in Testersuite.
Responding quickly to technological changes
Technology is constantly evolving. Digital government must constantly keep up to date to meet the expectations of citizens and businesses. New platforms, devices and technologies can affect the performance and usability of software. Therefore, it is imperative that solid testing be done. In addition, test teams within digital government need to be flexible. Adequate and quick response to technological changes is necessary to ensure the quality of digital services.
In order to be able to switch and respond quickly as a digital government within the testing process, it is important to organize the testing process well. Even more important is to do this centrally as much as possible. Here, familiar applications such as Word and Excel are not ideal, indeed testing in Excel is hell.
Testing interoperability and data exchange
A digital government includes multiple agencies and organizations exchanging information. Ensuring seamless interoperability between different systems is a challenge in itself. Software testing should focus not only on individual services, but also on the exchange of data between systems.
Using standardized protocols and testing APIs (Application Programming Interfaces) are essential to identify and resolve interoperability issues. By doing so, you prevent major problems in a timely manner as bugs and defects enter production environments.
Citizen-oriented and business-oriented testing
The needs and expectations of citizens and businesses are constantly changing. Digital government must respond to these changes. Citizen-centric and business-oriented testing is crucial to understanding how users experience digital services and what improvements are needed.
User acceptance testing (GAT) and collecting feedback from citizens and businesses, helps identify bottlenecks and optimize the user experience. It also ensures timely error detection and risk identification.
No matter how well an application is conceived and designed, there is always someone who interprets or uses an application differently. Citizen- and business-oriented testing is therefore a very valuable tool.
Burden of proof good testing process in audit
In implementations, migrations, new releases of applications, etc., management and the board will expect proper testing to be performed and can be demonstrated. In external audits and auditor control of the change process, it must be demonstrated that testing has been done properly. This usually requires insight into what was tested, how it was tested and who approved what and released it for production.
When you use Testersuite it takes no time to provide these types of reports. This makes it quick and easy to demonstrate that testing has been done properly. This is because test progress and test coverage are automatically recorded per application component and/or requirement. With one click the desired reports are made visible.
Would you like to provide all stakeholders with the right information without it costing you time? We will gladly show you how easy this works in Testersuite.